FAQs


What is a Pachislo?
What is included with each Pachislo slot machine?
What is included with each Pachinko machine?
What is a refurbished machine?
How much is shipping?
Where do we ship?
Which carrier do we use for shipping?
When will my order ship?
How many days will shipping take to arrive?
What do I do if my machine is damaged during shipping?
What is your return policy?
Does sales tax apply to my purchase?
Are all our machines in stock?
How many tokens do I need for my pachislo?
How many balls do I need for my pachinko?
Do I need volume controls for my pachislo/pachinko?
Are pachislo skill stop slot machines legal in my state?


What is a Pachislo?


A Pachislo slot machine is an authentic Japanese gaming machine used in international casinos. Depending on the model, some have animated LCD or LED displays or video screens. When new, these machines cost over $3500.

Pachislo machines are high quality, backlit machines, with brilliant flashing lights, and electronic sounds. Pachislo machines have incredible visual and sound effects! The flashing lights and computer generated music and sound are so mind-blowing! They are really fun to play.

Pachislo machines are a totally new game devices based on the state-of-the-art computer technology. The play is not as simple as it may look. You don't just put tokens in, spin the reels, and wait to see if you hit a jackpot with your fingers crossed. It is not quite chance, but more like a battle between you and the machine. To win the game, you need intelligence, physical ability, and luck. That is, you have to "sense" the signs of a Big Bonus and "eye-shoot" the reels for a winning combination of 777. This makes pachislo machines the most exciting game machine of all the computer-operated game devices.

Pachislo machines do not have pull down arms on the side of them, but instead feature reels which are stopped by using the 3 buttons on the front of the machine and which is why they are called skill stop machines. You control when each reel stops, putting skill into the game. You “eye-shoot” the reels by pushing the buttons to hit a winning combination. Some machines even offer interactive video screens for more exciting play.

In Japan, each casino can legally only use the machines for 2 years and then they have to take them out. Even though they have up to 2 years to use each machine, they do not always take the full time. This is why some machines are practically brand new when you get them. Whether they are 1 month or 5 years old, pachislo machines are a great way to entertain your friends and family.

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What is included with each pachislo slot machine?


- Tokens
- Door key
- Reset switch/key to change the odds
- Basic operating manual in English
- 110v ready to plug into your wall
- Refurbished
- Animated display or LCD video screens (depending on machine title)
- FREE SHIPPING to the continental United States (shipping costs are included in the prices of the machines). Please contact us for a shipping quote to all other locations.

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What is included with each pachinko machine?


- Balls
- Door key (included with some machines)
- Installed volume controls (included with some machines)
- Basic operating manual in English
- 110v ready to plug into your wall
- Refurbished
- Animated display or LCD video screens (depending on machine title)
- FREE SHIPPING to the continental United States (shipping costs are included in the prices of the machines). Please contact us for a shipping quote to all other locations.

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What a refurbished machine?


These machines are real slot machines previously used in Japanese casinos. They are imported and then reconditioned, cleaned, and tested; however, some wear and scratches might be evident on certain machines due to previous use. In spite of thorough refurbishing, some marks may still remain.

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How much is shipping?


The prices for all products include shipping to the continental United States. Please contact us for shipping quotes to all other locations. If you need your order to arrive by a specific date, please contact us for a shipping quote.

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Where do we ship?


We will ship all pachinko machines anywhere in the U.S. We can ship most pachislo slot machines anywhere in the U.S. If you purchase a machine and we are unable to ship it to your state you will receive a full refund. We will consider shipping some machines to Canada and any country in the European Union. Please contact us to inquire about any of these international locations.

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Which carrier do we use for shipping?


All machines are shipped via UPS or FedEx. Shipping is fully insured. Pachislos are boxed in
slot machine boxes with high density foam protecting the top and bottom of the machines.

US Postal Service can only be used for some accessories, others will be shipped by UPS.

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When will my order ship?


Orders usually ship between 2 - 5 business days after placing your order. During periods of high volume, such as the holiday season, allow 5 - 7 days for an order to ship.

If you need a package to arrive by a specific date, you MUST contact us for a shipping quote to ensure delivery on a specific date.

You will receive an email with tracking information when your order ships.

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How many days will shipping take to arrive?


Within the continental U.S. it can take 1 - 5 business days depending on your location. If you need your order to arrive by a specific date, please contact us for a shipping quote. International shipping times will vary.

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What do I do if my machine is damaged during shipping?


If a machine arrives damaged, we must be notified immediately. Once we are notified, a claim will be placed with the corresponding shipping company or a replacement part sent. Once the claim has been resolved, the product will need to be sent back to us. If the machine cannot be repaired, it will be replaced with another machine of the same title or a substitute machine of equal or greater value.

All Freight orders must be inspected BEFORE accepting the shipment. If you sign for a shipment without inspecting it thoroughly and it is damaged, the supplier is not responsible for replacing the product. Signing for a shipment without noting damage on the Bill of Lading is stating that the shipment was free from damage and in perfect condition. ALL Freight deliveries must be inspected, no matter how large the order or product is. There are no exceptions to this policy.

You must ship the machine back in the original box and packing materials with all tokens/balls and accessories. In any case, original shipping charges will not be refunded.

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What is your return policy?


We realize that all sales may not be final. Returns will be accepted within 15 days of your initial purchase date.

To initiate a return you must contact us by phone or email at sales@bluehotaru.com to have a product authorized for return. No returned products will be processed without prior authorization from us. Your return must include the original packing slip.

There is a 20% restocking fee for all returns. Shipping and handling charges are non-refundable and will be deducted from the total amount of your order. (Shipping and handling charges are $99 for pachislo and pachinko machines and between $3 to $55 for other products.) You are responsible for all return shipping costs and must send the product back insured and with a tracking number.

Once we receive the item back in stock, we will send you a refund less the restocking fee and initial shipping/handling charges.

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Does sales tax apply to my purchase?


Sales tax of 6.75% applies to orders shipped to the state of Texas.

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Are all our machines in stock?


All machines listed are currently in stock with the exception of those listed as sold out; however, inventory can change daily. If you place an order and the machine is out of stock, you will receive a full refund.

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How many tokens do I need for my pachislo?


The number of tokens needed depends on how you would like to play. Most pachislo owners purchase additional tokens to save the time it takes from having to open the machine to replenish the token hopper or extract tokens for play. Some owners like to have an average of 1,200+ tokens per machine.

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How many balls do I need for my pachinko?


The number of balls needed depends on how you would like to play. Most pachinko owners purchase additional balls to save the time it takes from having to reach behind the machine to replenish the ball hopper or retrieve balls for play. Some owners like to have an average of 2,000+ balls per machine.

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Do I need volume controls for my pachislo/pachinko?


Pachislo and pachinko machines were made for Japanese gaming parlors where they are meant to be LOUD. To bring down the sound to acceptable home use levels you will want to install volume controls. We offer installed volume controls or you can purchase a set(s) and install them yourself. Please keep in mind that for some machines these volume controls will work great. For other machines which are manufactured to be very loud, these volume controls will lower the sound, but only slightly.

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Are pachislo skill stop slot machines legal in my state?


The intent of these machines are for personal amusement and entertainment only and are not to be used for gambling. Pachislo machines use tokens in the operation of the machine which hold no monetary value, they are used solely for entertainment. You are responsible for checking laws in your area before purchasing a machine from us. If you purchase a machine and we are unable to ship it to your state you will receive a full refund. Laws change and we assume no legal responsibility. We are not responsible for any illegal activity including use or possession of these machines and the buyer will hold the seller harmless and agrees to defend at the buyer’s expense any and all adverse claims made against the seller.

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